Terms of Service

These Terms of Service (“Terms”) govern your use of RentelFlow, a SaaS platform for equipment rental management, operated by RentelFlow AB (“we”, “us”, “our”), a company registered in Sweden.

1. Acceptance of Terms

By accessing or using RentelFlow, you agree to be bound by these Terms. If you are using RentelFlow on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

RentelFlow provides a cloud-based software platform for equipment rental businesses, including features for booking management, invoicing, maintenance tracking, and accounting export. The service is provided on a subscription basis.

3. Account Registration

To use RentelFlow, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized use of your account
• Be responsible for all activity that occurs under your account

4. Subscription and Payment

RentelFlow is offered on a subscription basis. By subscribing, you agree to pay the applicable fees as described on our pricing page. Payments are processed securely via Stripe. All prices are in Swedish Kronor (SEK) and exclusive of VAT unless stated otherwise.

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel at any time from your account settings.

5. Free Trial

We offer a 14-day free trial for new accounts. No credit card is required to start a trial. At the end of the trial period, you must subscribe to a paid plan to continue using the service. Trial accounts that are not converted will be paused after 30 days and deleted after 90 days.

6. Acceptable Use

You agree not to use RentelFlow to:

• Violate any applicable laws or regulations
• Transmit any unlawful, harmful, or fraudulent content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the service
• Resell or sublicense access to the service without our written consent

7. Data and Privacy

Your use of RentelFlow is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We process personal data in accordance with GDPR and Swedish data protection law.

8. Intellectual Property

RentelFlow and all related software, content, and materials are owned by RentelFlow AB and protected by Swedish and international intellectual property laws. You retain ownership of all data you input into the service.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We will provide advance notice of planned maintenance where possible. Our uptime SLA is described in your subscription plan.

10. Limitation of Liability

To the maximum extent permitted by Swedish law, RentelFlow AB shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.

11. Termination

Either party may terminate the subscription at any time. We reserve the right to suspend or terminate accounts that violate these Terms. Upon termination, you may export your data for 30 days before it is permanently deleted.

12. Governing Law

These Terms are governed by Swedish law. Any disputes shall be resolved in the courts of Stockholm, Sweden.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. Continued use of the service after changes take effect constitutes acceptance of the new Terms.

14. Contact

For questions about these Terms, contact us at legal@rentalflow.se or visit our contact page.